- If the returns tag is still attached and item is in an unwashed, unaltered and unworn condition
You are responsible for all goods sent until they arrive at our warehouse, and agree to assume the costs associated with returning your purchased items to us. Please ensure to package the goods well to prevent damage.
2A, Jalan Putra Mahkota 7/6A
Seksyen 7, Putra Heights
Subang Jaya, Selangor
Once Quality Control has inspected the returned items, we aim to process your return within 5 business days. An email notification will be sent to you once your store credit has been updated.
Should you have any further enquiries, please feel free to contact Customer Service at firstname.lastname@example.org
Our working hours are weekdays from 9am to 6pm. Emails sent outside these hours will be replied in the morning of the next working day. Rest assured any enquiries will be answered.